Contact us
Frequently asked questions
Do you ship overseas?
At this time we ship within the United States, with free shipping on all U.S. orders. We're working on expanding internationally.
How long will it take to get my order?
Most orders are processed within 1-2 business days and arrive within 3-5 business days after shipping. You'll get a tracking number by email as soon as your order ships.
Can I return my order?
Yes. Every order is backed by our 60-day money-back guarantee. If it's not right for you, reach out and we'll make it right.
Can I get my product personalized?
Our formulas are crafted to a precise standard for everyone. If you have specific needs, our team is happy to help you find the right fit.
How do subscriptions work?
Choose a subscription at checkout and your favorites arrive automatically at the interval you pick. You can pause, skip, change frequency, or cancel anytime from your account.
No matching questions. Email us at customercare@biosaint.com.
Still got Q's?
Send us a message below and our team will get back to you within one business day.
Contact us
Have a question, or want a product recommendation? Get in touch.
Prefer email? Reach us at customercare@biosaint.com.
Our store
Customer care
BioSaint is an online-first pharmacy serving customers across the United States. The fastest way to reach us is by email.
Hours
Monday – Friday, 8:30am – 5:30pm CT
Saturday, 11:00am – 4:00pm CT
Sunday, closed